Statement on the Impacts of COVID-19
[Date: 8-May 2020]
During April 2020, Special Connectors implement contingency and emergency plans in order to seek recovery from the disruption caused by COVID-19.
As of today, we are proud to announce that these plans have exceeded our targets in all areas:
Production Facilities
100% of Special Connectors¡¯ production facilities are now operational, with all personnel shortages fully addressed during April 2020.
Availability of Production Capacity
Special Connectors production facilities are now operating at 100% of capacity prior to COVID-19, and in some cases in excess of 100%.
Recovery from Production Backlog
During April 2020, Special Connectors sought to address production backlogs resulting from COVID-19. These backlogs have been fully cleared for all but a handful of products, which we will continue to aggressively address during May and June.
Continuity of Customer Services and Logistics
The global impacts of COVID-19 continue to represent a challenge for supply chains and customer support functions. Special Connectors continuity plans have ensured that both customer service and logistical support have remained at 100% of pre-COVID level throughout April, and will continue to offer the highest level of support to our customers.
Special Measures COVID-19 Projects
In addition to the above, Special Connectors have put in place special measures to ensure priority support to manufacturing projects specifically related to COVID-19. Please notify Special Connectors at the earliest stage of projects that should be included under these measures.
Special Connectors would like to thank all our customers that have supported us during what has been a challenging journey.
We can now look to focus on supporting you and meeting your project needs.
